• Services and repairs a variety of printing & photocopying
equipment at various locations within AZF. Maintain printing asset and
inventory and may be viewed as specialist on certain products.
Additional responsibilities may include IT asset analyst/IT technician
role.
• Develop and implement a preventative maintenance schedule for identified high-use equipment.
• Conducting scheduled checks and maintenance of all printing equipment of AZF and Repairing defects and replacing parts of the printers.
• Detecting malfunctions, hardware failures etc. and refurbishing the same.
• Checking the ink levels in the printer cartridges and the photocopy machine on a daily basis manually and by using printer management tool.
• Checking whether the papers have been appropriately placed and fixed in the printers for printing.
• Testing the photocopy machines on regular periods.
• Identifying technical problems and fixing them.
• Operating and supervising photocopy machines and equipment.
• Maintaining the inventory record of the copier machine stock in the stock room.
• Placing orders for spare and replacement parts as well as cartridges for the machines.
• Estimating the cost and the time for repair in case of any malfunction of technical damage.
• Keeping records of the maintenance and service cycle of the photo copying machine.
• Evaluating the performance of photocopy machines.
• Setting the level, speed and quality for printed materials.
• Establishing and maintaining positive relationships with customer and personnel.
• Ensuring that the maintenance and service activities do not hamper business operations
• Provide training to team members on upcoming models.
• Be responsive to customer concern assigned by service desk.
• Attending training activities on new software and equipment and implementing the same in the organization.
• Minimum of 3-5 years of relevant experience in the same field preferably with multi-cultural corporation/organization
• Previous experience in IT service desk, Operation Support
• Should have excellent written and verbal communication skills.
• Ability to manage time, meet deadlines and efficiently maintain the proper functionality of the machines.
• Sound understanding of technical aspects of the printers and copier machines and the ability to detect malfunctions.
• Ability to execute orders and coordinate work with other organizational departments.
• Bachelor’s degree or an associate’s degree or diploma in a technical subject or any other related field of study
• Substantial experience in a computing or information technology.
• Professional training/vendor training in printing product
• Working knowledge on Hardware, Software and Network
• Excellent communication, interpersonal and analytical skills are essential.
• Persuasive and assertive with the ability to change behaviour to ensure the optimum utilisation of IT resources.
• Customer service attitudes skills
• Multi-tasking skills and the ability to organize competing priorities.
• Team work skills
• Communication and interpersonal skills
• Preparing and understanding written materials
Apply Online
• Develop and implement a preventative maintenance schedule for identified high-use equipment.
• Conducting scheduled checks and maintenance of all printing equipment of AZF and Repairing defects and replacing parts of the printers.
• Detecting malfunctions, hardware failures etc. and refurbishing the same.
• Checking the ink levels in the printer cartridges and the photocopy machine on a daily basis manually and by using printer management tool.
• Checking whether the papers have been appropriately placed and fixed in the printers for printing.
• Testing the photocopy machines on regular periods.
• Identifying technical problems and fixing them.
• Operating and supervising photocopy machines and equipment.
• Maintaining the inventory record of the copier machine stock in the stock room.
• Placing orders for spare and replacement parts as well as cartridges for the machines.
• Estimating the cost and the time for repair in case of any malfunction of technical damage.
• Keeping records of the maintenance and service cycle of the photo copying machine.
• Evaluating the performance of photocopy machines.
• Setting the level, speed and quality for printed materials.
• Establishing and maintaining positive relationships with customer and personnel.
• Ensuring that the maintenance and service activities do not hamper business operations
• Provide training to team members on upcoming models.
• Be responsive to customer concern assigned by service desk.
• Attending training activities on new software and equipment and implementing the same in the organization.
• Minimum of 3-5 years of relevant experience in the same field preferably with multi-cultural corporation/organization
• Previous experience in IT service desk, Operation Support
• Should have excellent written and verbal communication skills.
• Ability to manage time, meet deadlines and efficiently maintain the proper functionality of the machines.
• Sound understanding of technical aspects of the printers and copier machines and the ability to detect malfunctions.
• Ability to execute orders and coordinate work with other organizational departments.
• Bachelor’s degree or an associate’s degree or diploma in a technical subject or any other related field of study
• Substantial experience in a computing or information technology.
• Professional training/vendor training in printing product
• Working knowledge on Hardware, Software and Network
• Excellent communication, interpersonal and analytical skills are essential.
• Persuasive and assertive with the ability to change behaviour to ensure the optimum utilisation of IT resources.
• Customer service attitudes skills
• Multi-tasking skills and the ability to organize competing priorities.
• Team work skills
• Communication and interpersonal skills
• Preparing and understanding written materials
Apply Online
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