The Director of Social Work and Health Navigation provides highly complex leadership and strategic direction to departmental workflows. The Director introduces and controls departmental policy and procedures while maintaining adherence to existing rules and policies governing the hospital in order to attain its main objective; to provide and assure quality healthcare services to patients. Accountable for a broad range of responsibilities which may affect every unit of the hospital and related medical facilities impacted by whatever issues present themselves during the day-to-day hospital operations.
Role Competencies:
Cultural
Demonstrates a client service focus and ensures quality service delivery, resolving identified issues proactively, promptly and respectfully.
Demonstrates professional empathy and works together and across boundaries to achieve common goals through collaboration, and shares information, knowledge and skills with colleagues.
Generates, offers and is open to new ideas and approaches based on conventional and divergent thinking in an environment that recognizes, encourages and employs creative capacity.
Maintains a commitment to professionalism, ensuring a safe and healthy environment in which learning and professional growth can occur.
Respects and relates well to people from varied backgrounds, diverse world views and is sensitive to group differences.
Directional
Articulates and communicates a clear and compelling vision of the strategies and directions required for the Department to deliver its goals and targets.
Works proactively to achieve required outcomes and builds in realistic performance measures and targets while building talent, future staff capacity and capability.
Builds commitment and buy-in as a leader by inspiring, influencing and motivating others.
Develops mutually trusting relationships through soliciting feedback from others, actively listening and assisting in achieving agreed goals including performance expectations, targets and KPIs and monitors for goal achievement.
Organizes self effectively and takes responsibility for own actions.
Demonstrates an ongoing understanding of the operational environment, is positive and participative.
Acts ethically and with integrity.
Responsibilities:
Directs counseling and education so that patients understand their diagnosis, treatment options, and the resources available.
Oversees education for eligible patients about appropriate clinical research studies and technologies.
Coordinates multidisciplinary planning utilizing standardized care protocols in accordance with nationally recognized care guidelines.
Ensures that Social Workers and Health Navigators follow patients throughout the care continuum, from admission to post-discharge, and collaborates with the patient care team.
Responsible for outreach efforts to establish and maintain positive working relationships with key stakeholders.
Attends meetings as required and contributes to discussions.
Leads patient-centered care practices by planning appropriate counseling services to cope with chronic, acute or palliative illness.
Interprets and implements policies, procedures.
Ensures report preparation from advanced research for senior management.
Oversees all departmental functions, supervising, monitoring and evaluating the work of staff.
Links clients with appropriate resources and referrals to Qatar community agencies.
Provides direction in the areas of procurement, budgeting, report preparation and staff communication.
Coordinates and works with heads of departments.
Directs changes to departmental procedures, scope, organizational policy, resource allocations, strategic and financial planning to assure objectives are met.
Apply Online
Role Competencies:
Cultural
Demonstrates a client service focus and ensures quality service delivery, resolving identified issues proactively, promptly and respectfully.
Demonstrates professional empathy and works together and across boundaries to achieve common goals through collaboration, and shares information, knowledge and skills with colleagues.
Generates, offers and is open to new ideas and approaches based on conventional and divergent thinking in an environment that recognizes, encourages and employs creative capacity.
Maintains a commitment to professionalism, ensuring a safe and healthy environment in which learning and professional growth can occur.
Respects and relates well to people from varied backgrounds, diverse world views and is sensitive to group differences.
Directional
Articulates and communicates a clear and compelling vision of the strategies and directions required for the Department to deliver its goals and targets.
Works proactively to achieve required outcomes and builds in realistic performance measures and targets while building talent, future staff capacity and capability.
Builds commitment and buy-in as a leader by inspiring, influencing and motivating others.
Develops mutually trusting relationships through soliciting feedback from others, actively listening and assisting in achieving agreed goals including performance expectations, targets and KPIs and monitors for goal achievement.
Organizes self effectively and takes responsibility for own actions.
Demonstrates an ongoing understanding of the operational environment, is positive and participative.
Acts ethically and with integrity.
Responsibilities:
Directs counseling and education so that patients understand their diagnosis, treatment options, and the resources available.
Oversees education for eligible patients about appropriate clinical research studies and technologies.
Coordinates multidisciplinary planning utilizing standardized care protocols in accordance with nationally recognized care guidelines.
Ensures that Social Workers and Health Navigators follow patients throughout the care continuum, from admission to post-discharge, and collaborates with the patient care team.
Responsible for outreach efforts to establish and maintain positive working relationships with key stakeholders.
Attends meetings as required and contributes to discussions.
Leads patient-centered care practices by planning appropriate counseling services to cope with chronic, acute or palliative illness.
Interprets and implements policies, procedures.
Ensures report preparation from advanced research for senior management.
Oversees all departmental functions, supervising, monitoring and evaluating the work of staff.
Links clients with appropriate resources and referrals to Qatar community agencies.
Provides direction in the areas of procurement, budgeting, report preparation and staff communication.
Coordinates and works with heads of departments.
Directs changes to departmental procedures, scope, organizational policy, resource allocations, strategic and financial planning to assure objectives are met.
Apply Online
No comments:
Post a Comment